Accessing a Facebook business account

If you have a Facebook Page you can no longer access, and you wish to retrieve it, they may ask for a Notarised copy of documents. First you should contact someone on Facebook and they will be able to determine what the best course of action will be. Being locked out of a business Facebook account can happen because the person that created the account reassigned someone as an Editor, and then removed themselves as the administrator. Then deleted their own Facebook page that firstly created the business account.

Topics to find answers to your questions can be found here

Facebook will ask you for ID, they have a page with information on the ID’s they accept here:

The instructions our clients usually receive from Facebook by email are:

A copy of a valid government-issued photo ID, such as a current driver’s license or a passport, of the individual signing the statement. A notarised and signed statement from a person with enough knowledge and authority over this matter that includes all of the following:

a) A description of your relationship to the Page (and authority to request a change in the person(s) who manage the Page, as applicable);

b) The name of the current person(s) who manage the Page, as applicable;

c) The relationship of the above person(s) to the Page;

d) An explanation of your request, and whether there has been a termination of the employment and/or business relationship with the named person(s), as applicable;

e) All documentation supporting your request

f) The Facebook account or email address associated with the Facebook account (or Timeline) that you wish to have added as the new admin of the Page; and

g) A declaration under penalty of perjury that the information you have provided is true and accurate (your statement must include this language).

Reporting an account on Facebook

On the Facebook website the reporting form may ask you to submit a notarised statement.